Automated supplier communications

Over 80% of daily supplier communication takes place via email—this is where our AI agents come in. Incoming emails are automatically analyzed, classified, assigned, and sorted according to your rules.

Emails with order confirmations and other relevant documents are marked according to their process status and continuously updated.

In the event of critical deviations between an order confirmation and the original purchase order, the next step is to negotiate these with the supplier. Here, the AI agent helps by automatically generating appropriate response emails, which are sent either fully automatically or after human review.

Does your ERP not automatically follow up on outstanding purchase orders? No problem, our AI agent can take care of this task for your team. In the turian Workspace, you can specify which suppliers should be reminded about purchase orders and then switch to autopilot. In the purchase order cockpit, you can then transparently track the status of reminded purchase orders.

Automatically follow up on missing or delayed delivery dates. turian detects missing confirmations and triggers reminders, no manual tracking needed.
Your team stays informed, suppliers stay on schedule.

You decide whether and which processes can be automated.

Your team retains control at all times thanks to “human-in-the-loop” approvals and the ability to manually change each data point.

The flexible interface architecture of the turian platform enables seamless connection to a wide range of ERP, DMS, and PIM systems. Extensive standard interfaces are available for leading ERP systems such as SAP and Microsoft Dynamics/Navision.

Unlike outdated OCR-based solutions, turian relies exclusively on the latest AI models. Even complex documents are processed reliably without training.

The effective implementation time is just a few days, and the solution covers your entire supplier portfolio right from the start.