Automated processing of order confirmations
Save 80% time when processing
order confirmations.
Automated inbox management
Most daily supplier communication takes place via email—this is where our AI agents come in. Incoming emails are automatically analyzed, classified, assigned, and sorted according to your rules.
Emails with order confirmations and other relevant documents are marked according to their process status and continuously updated.
AI-supported process automation
Emails containing order confirmations, delivery notes, invoices, etc. are then sent to the next AI agent for evaluation and processing in the ERP system. In addition to the actual transaction processing, master data can also be maintained at the same time.
Thanks to the use of the latest AI models, no training is necessary and even complex issues are processed reliably.
Full automation or human-in-the-loop
Incoming order confirmations are processed automatically; only critical deviations are submitted to your team for review. Processing tolerances allow you to decide which deviations can be checked or transferred directly to the ERP.
Depending on your preference, checks can be performed directly in Outlook using the turian add-in, in our web app, or in your ERP.
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Intelligent processing even for complex incidents
Even complex situations are correctly recognized and interpreted by the AI agent, e.g., partial deliveries, conversion of price-quantity units, surcharges and discounts, and much more.
How to deal with these can be individually configured in turian and transmitted to the ERP.
Our AI agents successfully deal with a variety of complex issues
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Master data maintenance
When suppliers make changes to purchase orders, this often requires not only an adjustment to the order, but also to the material or supplier master data. Due to time constraints, this often falls by the wayside – but not with turian.
Master data updates, such as price adjustments, standard payment terms, etc., can optionally be tracked in the ERP when the purchase order is processed. In the long term, this leads to higher data quality and fewer purchase order deviations.
Seamless integration into existing system landscape
The flexible interface architecture of the turian platform enables seamless connection to a wide range of ERP, DMS, and PIM systems. Extensive standard interfaces are available for leading ERP systems such as SAP and Microsoft Dynamics/Navision.
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Customizable integration of business logic and approval requirements
Flexibly implement individual business rules and approval requirements. For example, “Price deviations of more than 2% must be approved by the requester.”
Our flexible platform allows you to quickly implement your individual requirements.
Implemented in just a few days, no lengthy training required
Unlike outdated OCR-based solutions, turian relies exclusively on the latest generative AI models. Even complex documents are processed reliably without model training.
The effective implementation time is just a few days, and the solution covers your entire supplier portfolio right from the start.
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Frequently Asked Questions
Automated order confirmation processing is the use of software to receive incoming supplier order confirmations, extract the confirmed quantities, prices, and delivery dates, match them against the corresponding purchase order in the ERP, identify discrepancies, and update the ERP record without manual handling. turian's Order Acknowledgement agent handles this workflow for mid-market B2B buyers, processing supplier confirmations in any format and flagging only the lines where the supplier has confirmed different terms than the purchase order.
turian reads each incoming supplier confirmation, extracts the order reference, line items, quantities, prices, and promised delivery dates, and queries the ERP for the corresponding purchase order. Each confirmed line is compared against the purchase order line by line. Discrepancies above configured thresholds — in price, quantity, or delivery date — are flagged as structured exceptions and routed to the responsible buyer with the specific deviation identified. Lines that match within tolerance are accepted and the ERP is updated automatically.
When a supplier confirms different terms, turian surfaces the specific discrepancy as a structured exception: the purchase order terms and the confirmed terms are shown side by side, with the deviation clearly identified. The buyer reviews only the exceptions rather than checking every line of every confirmation. This means a buyer managing a large purchase order volume sees only the confirmations that need a decision, not the confirmations that matched correctly.
turian processes supplier order confirmations arriving as PDF email attachments, structured EDI messages, Excel files, and email body text without attachments. Confirmation formats vary significantly across supplier bases: larger suppliers often use consistent PDF layouts while smaller suppliers may email free-text confirmations. turian handles all of these without requiring a configured template per supplier.
In environments where a procurement team manages hundreds of active purchase orders, manually opening and cross-checking each supplier confirmation against the corresponding PO can account for several hours of buyer time per day. turian automates the matching step for the majority of confirmations that match the PO terms, so buyers focus only on the confirmations where the supplier has proposed different terms. The time saved scales with purchase order volume: the more confirmations the team receives, the greater the proportion handled without manual involvement.
