AI agents for customer requests

Integrate AI agents with your existing tools

Our AI agents integrate effortlessly with your essential business tools, including ERP systems, CRM platforms, and communication tools. Your team can manage inquiries and verify data directly within Outlook using our dedicated add-in, or utilize our comprehensive browser-based platform for a more centralized experience.

Intelligent inbox management and automated sorting

Our technology allows you to link AI agents for customer requests to one or multiple shared inboxes, where they can autonomously read, categorize, and draft responses. By identifying documents and specific requests the moment they arrive, AI agents extract relevant data and ensures it is processed accurately within your CRM or ERP system.

Customize workflows to fit your business needs

Define custom rules to verify inventory, delivery times, or specific customer pricing. turian's platform adapts to the way your sales team operates.

Multi-language and document support

Our AI agents can process any document format: free-text emails, PDFs, Excel spreadsheets, JPGs, and many more, in any language. No prior training is required.

‍

Maintain human oversight

turian utilizes a human-in-the-loop approach to give you freedom to decide when and where to AI agents for customer requests operate autonomously, giving your team the power to review, adjust, or approve any action before it reaches the customer.

Accelerate response times

Our AI agents are capable of automatically following up with customers to gather missing details, ensuring that no request is stalled by incomplete information. In just seconds, the system can generate and send precise quotes or order confirmations.