The Next Generation of Automated Order Processing

Scale your operations with AI-driven efficiency. turian’s AI agents deliver end-to-end automated order processing by identifying customer requests in your inbox and syncing them directly to your ERP. Free your inside sales team from manual data entry. Let them focus on high-impact customer service and growth.

Handle complex transactions without manual effort

Dynamic Product Mapping
Our agents use automated order processing to sync line items with your master data instantly
Interpret Special Instructions
Automatically capture delivery windows, shipping notes, and custom customer requests
Smart Product Matching
Identify the right products even when item numbers are missing, misspelled, or outdated
Autopilot
Clarifications
If data is missing, the AI follows up with the customer to resolve ambiguities
Technical Variant Management
Effortlessly process complex configurations for engineered parts like bearings or valves
Universal File
Compatibility
Full support for Excel, PDF, XML, and scanned images

How Automated Order Processing Works

Step 1

Detect
AI scans your inbox for new orders or accepts manual uploads.

Step 2

Process
Agents match items, validate data, and update your ERP system

Step 3

Confirm
The system generates and sends quotes or sales confirmations automatically

How your team benefits from turian’s automated order processing

Integration with your systems

Our automated order processing solution links seamlessly with your existing ERP and CRM. Use our standard connectors to get started fast, and manage everything via our web platform or our dedicated Outlook add-in.

Intelligent mailbox management

Our AI agents read and categorize every email, identifying document types (orders vs. inquiries) and extracting key customer data like postal codes and affiliations for perfect routing.

Global format & language support

Process free-text emails and documents in any language. Our automated order processing handles PDF, Excel, and Word files with no training needed, matching data against your specific business rules.

Human-in-the-loop oversight

Maintain total authority over your workflows. You decide which steps are fully automated and which require human approval, ensuring 100% accuracy and trust.

Accelerated customer response

Our AI agents can trigger automated reminders for missing details and generate outbound quotes or confirmations instantly, ensuring your customers are never left waiting.

Customizable operational rules

Tailor your automated order processing to check real-time stock availability, verify delivery timelines, or apply customer-specific pricing logic automatically.

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